Artificial Intelligence is a buzz in market trends and it has been a proven technology innovation in streamlining various business prepositions. The introduction of AI to HR processes has been debatable and researchers are still on the work to find out implications and results of the same.
Organizations are opening up for changes and innovations, Artificial Intelligence is being used in various processes such as business analytics, e-recruitments, training, learning, and development, etc. It has been proved that AI can take HR experience to the next levels. The use of AI replaces various monotonous tasks and improves efficiency by 35-40%.
However, the researches have also come up with the conclusion that implementation of AI in Human processes reduces the vulnerability of employee relations created by human touch and also AI cannot comply with the minute complexities of the profession.
Artificial Intelligence brings efficiency in the processes such as
- Recruitment and Onboarding: The first process for the recruitments is shortlisting of resumes which in itself is a tedious task, followed by the scheduling of interviews and setting of reminders. Automation of such tasks reduces the load of administrative tasks and make the hiring processes smooth.
- Mechanizing of Monotonous Jobs: Implementation of technology in pace makes possible for the Human Resource Functions to be present at various levels at the same time which is difficult in normal courses. A lot of repetitive and low-value tasks often consume a huge amount of time and energy on the part of HR managers. Take, for instance, repetitive questions that employees often ask regarding policy matters, including basic do’s & don’ts and standard queries pertaining to leaves and appraisals. Such problems can be easily resolved by using AI-powered tools to create electronic employee helpdesks, where users can feed their queries and receive automatic responses.Â
The above two are just examples other functions where AI can be effective are Learning and Development, People Retention and Strategies.
The change with itself brings a whole lot of behavioral conflicts within the functions and emotions. The same shall be handled with best strategic practices in place which are irreplaceable with any technology in times to come. Any machine is not capable to connect with the empathy levels in organizations. Automation of few processes also give productive time to strategies, streamline and invest in other solutions for people retention, productivity, and organization success.
Making AI friendly or fierce is in the hands of the organization.